Chief of Staff

About this role

Scale’s mission is to
develop reliable AI systems for the world’s most important decisions
. As Scale continues to grow in the Generative AI space, we are looking for a Chief of Staff to support the VP of Operations in improving how the team works, advancing key priorities, and helping Scale 2.0 operate effectively.


As Chief of Staff, you will act as a true force multiplier - ensuring priorities are advanced, the VP’s time is focused on the highest-impact areas, and their voice is amplified across the organization. Your work will span across operations, engineering and product teams to scale our AI model-training expert network and improve systems across growth, trust & safety, support, pay, and community. By leading projects, managing team routines, and clearing obstacles before they escalate, you will bring clarity and steady execution to the team’s most important efforts.


Your responsibilities will include:

• Act as a strategic partner and advisor to a senior leader - elevating insights, synthesizing data and shaping decisions across initiatives
• Serve as a “Swiss army knife” operator: independently structure ambiguous problems, drive clarity and deliver solutions across technical and non-technical domains
• Manage the operating cadence of the team, including planning cycles, workshops, business reviews
• Collaborate closely with other functional teams and leaders across Scale, enabling you to influence without authority and drive alignment on critical priorities
• Help build team cohesion by supporting on team communications and events
• Proactively identify issues and resolve problems before they escalate and work with the VP to unblock teams to ensure forward momentum

Ideally you'd have:

• 6–10 years of experience in top management consulting, finance and/or a high-growth technology or marketplace companies, with a strong track record of delivering cross-functional initiatives and results in high-pressure environments
• Exceptional ...