Client Services Project Manager

About this role

Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers.


Employer Industry: AI and Customer Experience Solutions


Why Consider This Job Opportunity

• Opportunity for career advancement and growth within a leading global company
• Flexible NiCE-FLEX hybrid model: 2 days in the office and 3 days remote each week
• Work in a fast-paced, collaborative, and creative environment with top industry talent
• Engage in innovative projects that redefine customer experiences
• Be part of a company recognized as a market leader in AI and cloud solutions

What To Expect (Job Responsibilities)

• Own full lifecycle project delivery from planning through execution to closure
• Build project plans based on customer requirements and implementation team deliverables
• Lead multiple projects concurrently while ensuring adherence to project management best practices
• Identify and mitigate risks early, tracking action items and enforcing accountability across stakeholders
• Communicate clearly and regularly with all stakeholders to ensure alignment on project outcomes

What Is Required (Qualifications)

• Minimum 5+ years of project management experience
• Proven track record managing multiple projects
• Experience serving as the primary client contact
• Proficient in MS Project, Jira, Asana, or Smartsheet
• Must be authorized to work in the US

How To Stand Out (Preferred Qualifications)

• Comfortable working with technical teams
• Highly organized and detail-oriented
• Proactive in managing risks and escalations
• Skilled in developing and maintaining detailed project plans

#AI #CustomerExperience #ProjectManagement #HybridWork #CareerGrowth


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