Contract & Legal Operations Manager

About this role

Job Description
The Opportunity:
Reporting to the Head of Revenue Operations, this role will serve as a critical liaison between Sales, Finance, Legal, and Account Executives, supporting business agility while managing contractual risk. This role is responsible for preparing, negotiating, and reviewing a wide range of company contracts and business agreements, ensuring legal compliance and alignment with corporate objectives. The ideal candidate will bring a detail-oriented, collaborative approach to risk assessment, documentation, and stakeholder communication. Additionally, this role will play a key part in developing and refining contract processes and supporting our sales teams with managing new requests for proposal (RFP) to improve efficiency and scalability.


What You Will Do:

• Develop and implement strategies for the interpretation, review, and management of customer contracts to support business goals and mitigate risk
• Collaborate with Finance, Sales, and Account Executives to evaluate and execute contracts, amendments, NDAs, and other legal documents
• Advise internal stakeholders on legal and contractual matters, including identifying, managing, and communicating risks and opportunities in business transactions
• Serve as a liaison with Hearst Legal, ensuring adherence to broader legal, finance, and risk requirements
• Ensure timely review, approvals, and compliance for all contract-related requests
• Assist with the setup, configuration, and ongoing maintenance of the DocuSign Contract Lifecycle Management (CLM) system including the management of our CLM contract library
• Communicate contractual terms and conditions clearly and effectively to internal stakeholders at all levels
• Develop, implement, and maintain contract-specific policies and procedures that align with company objectives and promote operational efficiency
• Maintain current knowledge of relevant legislation and collaborate with Hearst Legal on necessary updates or a...