Manager, ATM Due Diligence Operations

About this role

*hackajob
is collaborating with
American Express
to connect them with exceptional tech professionals for this role.*
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.


Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.


Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.


How will you make an impact in this role?
The role of Manager, ATM Due Diligence Operations based in the UK (London 2 days, Burgess Hill ideally 1 day per week) will be responsible for ensuring that both prospective and existing ATM partners are subject to the required level of due diligence.


The Principal Responsibilities Of This Position Include

• Facilitating the due diligence process for prospective partners liaising closely with business development teams to ensure consistency and conduct quality checks.
• Executing accurate and regular due diligence refreshes for existing partners based on frequencies defined as per the risk level of each partner.
• Assessing the risk of prospect/partner based on DD information provided and recommending risk mitigation steps as needed.
• Coordinating with subject matter experts such as Compliance and Financial Crime subject mat...