Manager, Data Operations

About this role

PHD is a global communications planning and media buying agency network delivering smart strategic thinking and creative innovation for the world’s leading brands. Brilliant media thinking is in our DNA. A culture of thought-leadership, creativity and innovation has seen us grow from a challenger agency in the UK, to a global leader with over 6,000 employees in over 100 offices worldwide. We combine the latest industry insight with the best creative minds to produce planning innovation and create award-winning work for some of the world’s largest advertisers. Finding a better way is our ethos and sums up how we approach everything – from a new client brief to the way we work.


The Data Operations team is pivotal in the delivery of modern agency services. We are tightly integrated with planning and investment teams to deliver on and exceed our clients’ business goals.


Responsibilities
External facing responsibilities:

• Development of data warehouse and visualization dashboards

• Creation and maintenance of calculated measurements and dimensions
• Development of dashboards using data visualization tools such as Datorama and Tableau

• Consult with subject-matter experts to design and develop business rules for data processing

• Setup and maintenance of data streams using business intelligence tools
• Monitor, respond & resolve data stream failures
• Ensure there are no gaps in measurements and dimensions

• Create and maintain taxonomy generators for campaigns, placements, ad sets, etc.
• Manage the development and maintenance of business intelligence tools
• Ensure compliance of data quality standards
• Collect data from direct partners for dashboarding development
• Ad-hoc emergency data refreshes and dashboard updates

Internal Facing Responsibilities

• Work with investment teams on taxonomy resolution within ad servers
• Identify opportunities to improve processes
• Lead, mentor and train junior team members
• Create and conduct ongoi...