Manager-Facilities/Building Operations

About this role

Position Overview
JOB DESCRIPTION
The Facilities and Health & Safety Manager is responsible for ensuring all TCO properties, infrastructure and working environments across Retail and Corporate in UK, Ireland and Nordics are safe, compliant, efficient, and fit for purpose. This role oversees all aspects of facilities management while leading the development, implementation, and monitoring of health and safety policies in line with UK legislation, including the Health and Safety at Work etc. Act 1974 and relevant regulations.


The role involves proactive risk management, statutory compliance, contractor oversight, and continuous improvement of workplace standards. Working closely with senior leadership, employees, and external regulatory bodies, the Facilities and Health & Safety Manager plays a critical role in protecting people, assets, and business continuity while promoting a positive health and safety culture across the organisation.


Key Accountabilities
Facilities Management of all Tiffany locations both standalone and concessions in UK, Ireland and Nordics and additional oversite of Corporate Office and LTSC

• Key liaison with Store Planning EMEA and New York
• Build strong relationships with Internal teams, landlords, and local authorities
• Act as the primary point of contact for facilities, H&S related issues and communication.
• Ensure that all locations are compliant with TCO International Facilities & Special Maintenance, unplanned CER Procedures and other policies as may be directed.
• Act as primary liaison with landlords and agents regarding service charges, repairs, alterations, and real estate development leasing concerns .
• Management and negotiation of service contracts e.g. cleaning, maintenance, electrical, communications, office equipment, IT equipment etc.) and ensuring the service level agreements are met. Convey all contracts to Finance Director for review and approval. Ensure compliance of all service contracts t...