Operations Manager

About this role

Contract Type:

Regular

AboutAutoglass®andLaddaw®

We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there.

Making a Difference Together.

As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.

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Salary: Competitive Base & Benefits

Location: London Region - Waltham Abbey

Business Area: Field Operations

Being an Operations People Leader for Autoglass® is all about delivering excellence in customer service through leading a team of Technicians and support roles. Ensuring our Technical Superiority shines through, delivering a quality finish for every customer. Through your strong and inspiring leadership, you will focus on delivering exceptional levels of customer service and employee engagement, and you will enable our purpose of making a difference with real care.

This role has a high emphasis on driving performance by collaborating effectively to achieve consistently high standards, with highly engaged people. You will focus on promoting Health, Safety and Well Being and create a diverse, inclusive, equitable and zero harm culture where our people have opportunities to develop themselves and to give back to our communities.

Deliver an Exceptional People Experience

Deliver the best possible people experience for every individual in your team focussing o...