People Operations Specialist

About this role

We are actively seeking a motivated and detail-oriented People Operations Specialist to join our dynamic People Operations team. This is an excellent opportunity for an individual with experience in HR support, systems, reporting, auditing, and quality control processes. The person in this role will be responsible for working directly with our employees on a daily basis, from frontline employees through leadership. Our ideal candidate will be passionate about providing our employees with the best experience possible while meeting them where they’re at with prompt replies and solutions that work.


The People Team at Lattice is customer zero for working with and implementing new Lattice products and features. A critical piece to this role is supporting our stakeholders' needs and maintaining critical people operations processes while leveraging our current and rapidly changing internal tech capabilities.


What You Will Be Doing

• Manage and respond to tickets from employees and outside vendors in our HR Service Desk.
• Assist in the day-to-day maintenance and administration of our HR systems to ensure data accuracy and system functionality.
• Contribute to improving the entire employee lifecycle, from recruitment to offboarding.
• Enhance processes that foster a positive, cohesive employee experience.
• Learn to design, generate, and iterate upon regular and ad-hoc reports to support the needs of various HR stakeholders.
• Work closely across the People team to participate in audits, address data discrepancies, and promote best practices in data entry.
• Act as a point of contact for HRIS-related reporting inquiries and assist with historical records requests.
• Collaborate with cross-functional teams and our HR Systems Manager to identify opportunities for process improvements and automation within the HRIS.
• Participate in implementing system enhancements to streamline HR processes.

What You Bring

• Experience using HRIS or HCM platforms; bonus...