Senior Solutions Engineer (AI Data & Unstructured Data Platforms)

About this role

Job Title

Senior Solutions Engineer (AI Data & Unstructured Data Platforms)

Location

Remote

Time Zone

US Time Zones (EST–PST)

Role Overview

We are seeking a customer-facing Senior Solutions Engineer to own the technical customer journey—from discovery and solution design through hands-on proof-of-value (POV) execution and early production success. This role sits at the intersection of enterprise infrastructure (on-prem, cloud, hybrid), unstructured data at scale, AI readiness, and governance/compliance. You will partner closely with Sales and work directly within customer environments to deliver measurable value quickly and drive production adoption.

Key Responsibilities

• Lead technical discovery with enterprise customers; translate business objectives (AI readiness, governance, compliance, cost/risk) into scalable solution architectures
• Deliver live demos, technical deep dives, and executive-level presentations tailored to diverse stakeholders
• Design and document deployment architectures across on-prem, cloud, and hybrid environments, outlining trade-offs and phased rollout strategies
• Own end-to-end proof-of-value engagements, including installation, configuration, integration, validation, and outcome measurement
• Troubleshoot deployment and performance issues; validate throughput, accuracy, and measurable business impact
• Drive transition from POV to production through documentation, knowledge transfer, and expansion planning
• Act as the technical voice of the customer, providing structured feedback to Product and Engineering teams

Required Qualifications

• Experience in a customer-facing technical role (Solutions Engineer, Solutions Architect, Sales Engineer, Systems Engineer) within Tech, SaaS, or AI environments
• Strong experience with enterprise infrastructure across on-prem and cloud/hybrid environments (AWS, Azure, GCP)
• Solid foundation in networking and security fundamentals, including routing, firewalls, acce...