Software Engineer, Engineering Ops

About this role

Are you passionate about streamlining complex systems to enhance transparency and efficiency? Do you thrive in highly collaborative environments, where you work across teams to reduce toil and build operational resilience? Are you excited to contribute to an organization that values ownership, growth, and operational excellence?


If so, we invite you to be a part of our innovative team.


As a Senior Engineer on the Engineering Operations team, you’ll focus on building and automating the operational foundation that keeps Ridgeline running efficiently, reliably, and transparently. This team owns incident response coordination, operational readiness, observability and telemetry, financial efficiency tooling (FinOps), and compliance frameworks. You’ll work across engineering, infrastructure, and product teams to ensure the systems we build are measurable, efficient, and easy to operate at scale.


This is a highly cross-functional role where you’ll collaborate with SRE and product engineers to improve visibility, reduce toil, and build confidence in the systems that power Ridgeline. You'll leverage cutting-edge technologies—including AI tools like GitHub Copilot and ChatGPT—to enhance automation and accelerate innovation.


At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.


If this excites you, we’d love to meet you.


You must be work authorized in the United States without the need for employer sponsorship.


The Impact You Will Have

• Design and implement automation for critical operational workflows, including tenant provisioning, patch coordination, and configuration health
• Drive incident response and post-incident improvement through run...