Software Engineer, Infrastructure - New York City

About this role

About Orb
Orb is transforming how modern AI and software companies monetize at scale. We've built the next-generation billing infrastructure that turns complex usage-based pricing into competitive advantage. Our developer-first approach powers companies like Vercel, Pinecone, and Replit, delivering real-time billing automation, lightning-fast pricing experiments, and granular revenue analytics.


Backed by $44.1M in funding from top investors like Mayfield, Menlo Ventures, and Greylock, we're a high-velocity team shipping infrastructure that's defining the future of monetization.


We've built a hybrid work culture where we are in office 3 days/week. Our values,
*customer centricity, minutes matter, run with it, and attention to detail*
shape how we work and grow as a team.


About The Role
As a senior member of the infrastructure team, you’ll play a key role in maintaining a high bar for reliability. Our customers depend on our systems being operational, as downtime can directly lead to lost revenue. You’ll be responsible for the infrastructure powering the entire product, from event ingestion, API services, alerting, invoicing, and everything in between.


In This Role You Will

• Lead infrastructure resiliency efforts - recovery mechanisms, tenant isolation, load spike handling, etc
• Improve observability and operability of our systems
• Build performance-critical, user-facing infrastructure (eg. real-time event processing)
• Plan scaling initiatives to handle large customer growth
• Partner with other engineering teams to ensure we build reliable product features
• Learn from a talented peer group, and share your expertise

About You

• You think deeply about edge cases, failure modes, bottlenecks, etc
• You have a knack for investigating and debugging tricky errors and performance issues
• You enjoy building scalable infrastructure for a high-growth product
• You can effectively mentor fellow engineers on best practices (observa...