Web3 Product Manager

About this role

WHAT IS BITREFILL?

Bitrefill is the global leader in crypto commerce, enabling people to spend cryptocurrency on everyday needs: gift cards, mobile top-ups, subscriptions, and bill payments. The company operates profitably, serving millions of users across 180+ countries for more than 10 years.

The team is distributed, roughly 90 people across multiple time zones. Product decisions are made close to the work. The role sits within a focused squad of 5-7 people: engineers and designers who take pride in what they ship. The environment is low on meetings and high on agency.

MISSION

Bitrefill's early product decisions came from people who live on crypto themselves. That intuition built the foundation, but the company has reached a scale where intuition alone is not enough. This role is about turning scattered knowledge of crypto-native users into a systematic product strategy.

The market is also shifting. DeFi users are moving from speculation toward investing. Yield positions, airdrop proceeds, stablecoin salaries: real wealth that people want to use without friction. Bitrefill needs a product manager who understands this transition and can build for it.

THE HARD PROBLEMS

This role exists because these challenges, and many more, remain open:

• Users hold assets across Arbitrum, Base, Solana, and elsewhere. Checkout needs to feel simple without obscuring the complexity that actually matters.
• WalletConnect sessions drop, signing flows vary across wallets, and mobile browser behavior is inconsistent. A payment experience that works reliably across these conditions does not yet exist.
• When someone claims an airdrop or exits a lending position, they have liquidity. Reaching them at the right moment, without being intrusive, is an unsolved design problem.
• High-value users transact thousands per month. A $2,000 gift card purchase requires confidence that the system will work. That trust must be built into the product itself.

WHAT YOU'LL DO

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