AI Implementation Support Engineer

About this role

Taulia is a fintech company that is part of the SAP group. More than 2 million businesses in over 150 countries collaborate on our network. Our customers include Airbus, AstraZeneca, and Nissan. We help them and their suppliers access cash when and where they need it most. Some of our customers have improved their working capital by more than $1 billion while making their supply chains more resilient and sustainable. For more information, please visit www.taulia.com.


Diversity, Equity, and Inclusion
It is our duty to create and advance a diverse and inclusive company where all Taulians feel they are celebrated. All individuals are welcomed, free to express themselves and rewarded for showing up as authentically every day. By hiring women, people of color, individuals with disabilities, veterans, people of all sexual orientations and from underrepresented and marginalized communities, Taulia will revolutionize fintech.


About The Job
We are seeking a highly capable AI Implementation Support Engineer to join our IT Department. This critical role will be instrumental in empowering our employees and teams to effectively integrate Artificial Intelligence into their daily work processes and workflows. The AI Implementation Support Engineer will serve as the primary AI technical implementation and support expert.


When not engaged in primary AI support duties, you will dedicate your available time to serving as a supplemental member of the Corporate IT Support team, assisting end-users with the support queue and general IT operations.


AI Responsibilities
As the AI Implementation Support Engineer, you will be responsible for:


Collaboration With AI Center Of Excellence (CoE)

• CoE Partnership: Partner closely with the AI CoE leadership, Program Managers, and Solutions Architects to ensure the smooth rollout and support of new AI agents and complex workflows.
• Technical Feasibility: Assist the CoE during opportunity audits and req...