Business Consultant - MSP Operations

About this role

We are seeking a skilled Business Consultant with a strong background in MSP operations and tool ecosystems, such as ConnectWise, Autotask, Kaseya, and other industry-standard platforms. This role is client-facing and critical to advising MSPs on best practices, optimizing tools, and managing system integrations—especially in M&A scenarios.

### About ProVal Technologies

ProVal is a leading technology consulting firm that empowers Managed Service Providers (MSPs) through smart strategies, operational support, and execution. With teams in the U.S. and India, we deliver high-impact solutions across technical and business functions. Our culture values initiative, ownership, and collaboration. At ProVal, we pride ourselves on having one of the most unique teams around! Our team brings experience and expertise across a wide MSP toolstack including RMM, PSA, RPA, Backup & DR, and a fully Managed NOC offering. As a new team member, you’ll collaborate with innovative thinkers and have plenty of opportunities for professional growth. We offer a comprehensive benefits package that includes flexible PTO, medical, vision, dental, and more. We believe in work-life balance, with no on-call expectations, and hours limited to Monday through Friday, 8 to 5. At ProVal, we foster a positive and fun company culture where we support each other’s growth and success. Our Core Values: Passion, Innovation, Growth, Execution, and Integrity.

### Description

ProVal is a consulting firm focused on helping Managed Service Providers (MSPs) optimize their operations and technology systems. Our clients rely on us to improve their business processes, integrate key tools, and support them through complex transitions like mergers and acquisitions. We are expanding our consulting team and looking for an experienced Business Consultant to join us.

We are seeking a skilled Business Consultant with a strong background in MSP operations and tool ecosystems, such as ConnectWise, Autotask, Kaseya...