Manager, People Operations

About this role

About Orderly Wellness

Orderly Meds is building a better, more supportive healthcare experience—one that’s fast, reliable, and designed with people in mind. As a fully remote company, we’ve grown quickly by combining thoughtful technology with compassionate service, helping tens of thousands of patients get the care and medication they need, without the hassle.

We’re a collaborative, mission-driven team working across the U.S. (and beyond!) to improve access to care at scale. With over 100 customer support agents, six pharmacy partners, and a 50-state clinical network, we’re scaling fast, and looking for curious, kind, and solutions-oriented people to grow with us.

About the role

The Manager, People Operations owns People systems, benefits administration, compliance execution, and operational excellence across the employee lifecycle. This role ensures HR infrastructure, data, and benefits scale reliably as the organization grows and partners with the Director on People analytics and reporting.

Key Responsibilities

• Own HRIS (Rippling) configuration, workflows, and data integrity
• Lead benefits administration, enrollments, changes, and troubleshooting
• Partner with brokers and vendors to ensure strong service delivery
• Execute payroll inputs, audits, and compliance with Finance
• Ensure multi-state and global employment compliance
• Maintain SOPs for People operations, benefits, and payroll
• Manage audits and regulatory filings (ACA, EEO-1, workers’ comp)
• Own leave administration and benefits compliance processes
• Partner with IT on access provisioning and offboarding
• Maintain accurate employee records and documentation
• Identify operational risks and proactively resolve system gaps
• Partner with the Director on People analytics and reporting
• Support benefits communication and execution
• Serve as escalation point for operational People issues
• Additional duties as assigned

Required Qualifications

• Bachelor’s degree in Human Re...