Operations Control Manager, Personal Investing – Vice President

About this role

JOB DESCRIPTION

Are you ready to shape the future of wealth management? Join J.P. Morgan Personal Investing and help deliver innovative, client-centric solutions that empower UK investors. As part of our Control Management team, you will thrive in a collaborative, technology-driven environment where your ideas translate into trusted outcomes. We offer unparalleled opportunities for career growth, skill development, and the chance to make a meaningful impact on our customers and the firm.

As an Operations Control Manager (Vice President) within Personal Investing, you will partner across business, operations, legal, compliance, risk, audit, and technology to embed risk management into product delivery and daily operations. You will help maintain a strong, consistent control environment through joint accountability, ensuring operational risk is mitigated and our team culture remains inclusive and dynamic. Your work will directly support the firm’s mission to deliver secure, innovative wealth solutions to our clients.

Job responsibilities

• Lead the design and implementation of robust control frameworks that ensure compliance with regulatory requirements and internal policies, aligned to the Compliance and Operational Risk Evaluation (CORE) program.
• Cultivate and leverage strategic relationships with Personal Investing stakeholders to proactively identify risks across new and existing products and design effective mitigation strategies that support business objectives and regulatory expectations.
• Develop a deep understanding of Trading and Operations processes; systematically identify potential risks and embed efficient, scalable controls that enhance operational integrity and support delivery.
• Conduct comprehensive risk assessments for product development and change initiatives; ensure risks are identified, evaluated, and addressed through well‑designed preventative and detective controls.
• Monitor and evaluate the effectiveness of existing controls; re...