Operations Manager - 1136 - Colombia

About this role

About the client:
Our client is a digital marketing agency specializing in helping home service businesses grow through comprehensive digital solutions. They transform websites into lead-generating assets while building brand awareness through SEO, social media, and paid advertising campaigns.


About the role:
We are seeking an experienced
Operations Manager
to oversee and optimize daily operations within a fast-paced digital marketing agency. The ideal candidate should be highly proactive, detail-oriented, and organized, with experience managing remote teams and working with flow charts and project management systems. The role aims to streamline fulfillment processes and remove the CEO from day-to-day operational management.


The
Operations Manager
will be responsible for project management, team coordination, and ensuring accountability for deadlines. They will play a critical role in optimizing workflows, standardizing processes, and ensuring that the team operates efficiently and effectively.


Digital Marketing Agency Experience Is a Plus.
What you’ll be doing:

• Oversee project management system (Zoho) and ensure alignment with business processes.
• Conduct and lead daily team meetings to track project progress and team accountability.
• Monitor and track deadlines to ensure timely delivery of client projects.
• Develop and optimize SOPs and workflows to improve efficiency.
• Collaborate with leadership to implement strategic initiatives that enhance operational performance.
• Ensure the smooth onboarding of new team members, providing guidance on workflows and expectations.
• Manage and optimize team productivity by identifying inefficiencies and resolving operational bottlenecks.
• Oversee team coordination across different time zones to maintain seamless communication and workflow execution.

Who are we looking for?

• 3+ years of experience in an Operations or Project Management role.
• Strong expertise in Zoho or...