Operations Manager

About this role

Operations Manager - Mobilisation Project


£70,000 - £75,000 dependent on experience


Lead one of the UK’s most significant workplace service mobilisations!


This is not a traditional project role.


We are looking for an experienced Operations Manager/Mobilisation Manager, to play a critical role in the mobilisation and transformation of services across a large, complex workplace portfolio — including the launch of a landmark, high-occupancy building and the transition of multiple service streams into new operating models.


This role exists to make change land well!


You will take ownership of time-critical mobilisations and service transitions, ensuring new services are launched safely, compliantly, and ready to perform from day one.


Operating across live environments, you will provide calm, decisive leadership through periods of change, working closely with operational teams, support functions, suppliers, and senior client stakeholders to deliver seamless go-lives and confident handovers into business-as-usual operations.


This is a highly visible role, suited to someone who enjoys bringing order to complexity, protecting service quality under pressure, and leaving behind strong, scalable operations.


What you'll be responsible for

• Leading the mobilisation and transition of new services, locations, and operating models
• Owning operational readiness across people, process, systems, suppliers, and assets
• Planning and delivering go-live activity, early-life support, and structured BAU handover
• Coordinating multiple stakeholders and suppliers to deliver at pace
• Identifying and mitigating mobilisation risks, ensuring safety, compliance, and governance standards are met
• Supporting the removal of legacy or interim ways of working and embedding sustainable operations

What we're looking for

• Proven experience delivering mobilisations, transitions, or large-scale operational change
• Strong understandi...