Operations Manager-Tax-Global Compliance and Reporting

About this role

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The opportunity
As a Strategic Tax Operations Lead (Manager Level), you will be part of our Tax Services team.


Your role will focus on establishing relationships with clients at senior levels while working to consistently deliver exceptional client service across the tax processes. In this role, you will develop the technical knowledge and connectivity to address client issues and help them operate their tax function through integrated services management.


You will bring strategic thinking to centralize and coordinate overall delivery and identify opportunities for operational improvements. You will help clients modernize tax processes and engage very closely with various corporate tax professionals across the service line to bring relevant solutions to our clients and drive account level growth.


Key Responsibilities:

• Work with local or global tax teams to coordinate, deliver and manage integrated tax service offerings, supporting the full engagement life cycle of tax services engagements
• Track delivery and operational metrics for status, efficiency, risk and quality; provide a consolidated view to stakeholders about progress and expected outcomes
• Develop and maintain relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensure effective and timely communication related to the delivery, operational metrics and other areas
• Deliver value by understanding and sharing tax developments, insights and market trends with stakeholders
• Continuously identify opportunities for operational efficiency or value creation, and help implement relevant client solutions
• Manage commercials of contract, billing, scope, and related change management
• Draf...