Senior Account Manager

About this role

Senior Account Manager – Toronto, Ontario
We are seeking an experienced and highly strategic Senior Account Manager based in Toronto, Ontario, to play a pivotal role in elevating our Client Services organization. You will be integrated with and drive success across our client portfolio.


The Role
This is an ideal opportunity for accomplished account professionals who bring deep retail media experience, strong Ad platform knowledge, and a consultative, analytics-driven approach to client management. You will serve as a trusted advisor to senior stakeholders, guide clients through SaaS platform adoption, feature enhancements and proactively identify opportunities to maximize value and revenue impact. You will leverage experience with product and project management competencies with product workflows, project management principles and deep understanding of solutions while identifying opportunities to maximize value and drive revenue growth.


Key Responsibilities

• Serve as the primary strategic lead for a large retail media clients, acting as a trusted advisor, developing strong relationships and aligning Vantage solutions to client's objectives for retail media business outcomes
• Architect and refine launch processes, ensuring cross-functional teams are aligned and executing effectively
• Lead recurring strategy sessions and QBRs, presenting results, delivering clear insights, optimization paths, recommendations, and growth roadmaps
• Partner with the Ad Ops Team to ensure high-quality campaign execution and translate performance insights into strategic recommendations
• Deliver sophisticated, data-driven campaign analysis to inform client marketing strategies and enhance platform ROI
• Facilitate advanced platform enablement and training for new clients, collaborating with Ad Ops to ensure seamless technical onboarding
• Oversee procurement and contracting workflows in partnership with the Vantage Finance Team
• Direct technical integration an...