Senior Account Manager - Digital Marketing Agency

About this role

Location: Southern California

Department: Client Services

Reports To: Account Director / Director of Client Services

About the Role

We’re seeking a
Senior Account Manager

to lead high-value client relationships and drive measurable results across integrated digital marketing programs. You’ll serve as the main point of contact for your accounts, acting as both a strategic partner and day-to-day lead — ensuring campaigns deliver impact, alignment, and exceptional client experience.

This role is ideal for someone who thrives in a fast-paced, entrepreneurial agency environment; a confident operator who can move between
strategy and execution

, think proactively, and build strong cross-functional alignment. You’ll work hand-in-hand with Paid Media, SEO, Creative, Content, and Development teams to bring campaigns to life, identify growth opportunities, and keep every initiative on track.

Key Responsibilities

Client Leadership & Strategy

- Serve as the
primary relationship owner

for assigned clients, managing day-to-day communication and long-term strategic alignment.
- Develop a deep understanding of each client’s goals, audiences, and business challenges to shape cross-channel marketing plans.
- Lead strategic planning discussions, quarterly reviews, and performance updates, connecting results to client ROI and growth goals.
- Translate client objectives into actionable strategies and clearly defined deliverables for internal teams.
- Act as a trusted marketing advisor who proactively surfaces opportunities and provides data-driven recommendations.

Execution & Collaboration

• Partner closely with internal teams (Paid Media, SEO, Creative, Content, Development, Analytics) to ensure cohesive campaign execution.
• Manage project workflows, deliverables, and timelines — ensuring quality and accountability across every touchpoint.
• Anticipate challenges and proactively resolve issues through clear communication and collaborative p...