Senior Business Analyst

About this role

Remote, New York 10048 Posted February 27th, 2026

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Job Type: Contract

Job Category: IT

Job Description

Role: Senior Business Analyst

Location: Remote

Contract

Overview:

The Senior Business Analyst (Sr. BA) will support and advance strategic initiatives focused on Shipment Tracking (SOAR), FourKites, and other transportation platforms. This role plays a central part in enhancing shipment visibility, real-time tracking capabilities, and operational insights across transportation and distribution networks. The Sr. BA will collaborate with transportation, supply chain, data, and IT teams to drive solution enhancements, optimize data flow and tracking accuracy, and influence product roadmaps that support visibility modernization efforts.

Key Responsibilities:

• Serve as a subject matter expert for Shipment Tracking (SOAR), FourKites, and supply chain visibility solutions.
• Lead requirements, process analysis, and enhancement efforts for SOAR initiatives.
• Partner with transportation and logistics teams to improve shipment tracking accuracy, milestone visibility, alerting, and reporting.
• Work closely with visibility vendors (e.g., FourKites) to identify issues, assess new features, support integration improvements, and manage solution enhancements.
• Analyze upstream and downstream system impacts within visibility, TMS, WMS, and carrier integrations.
• Lead Agile ceremonies including sprint planning, backlog refinement, standups, demos, and retrospectives.
• Drive capacity planning and capacity prediction to ensure realistic sprint commitments.
• Facilitate alignment among Product Owners, developers, and testers to ensure SOAR and visibility initiatives progress predictably.
• Prepare and maintain clear, structured user stories and acceptance criteria that support visibility platform enhancements.
• Execute comprehensive business analysis processes, including requirements elicitation and...