Senior Business Operations Analyst

Company: Akamai Technologies

Location: Roble, San Jose (Remote)

Type: Full-time

Level: Senior

Remote: Yes

Posted: 2026-02-14

About this role

Job Description
Do you have a passion for using data to help make effective business decisions?
Do you enjoy collaborating with teams to solve complex challenges?
Join our growing Central Sales Operations team
Akamai is currently seeking a Senior Business Operations Analyst. . The team is a cross-divisional business operations function. It operationalizes business architecture through design, definition, and governance of policies, processes, and tools. This is necessary to support our global go-to-market teams.


Partner with the best
You will collaborate with sales management, divisional sales operations teams. You will also collaborate with other key stakeholders to understand business needs. The role will oversee design, deployment and support of critical business processes. You will help enable the vision for Akamai's Sales technology stack.


As a Business Operations Analyst Senior, you will be responsible for:

  • Partnering with sales and channels leaders to define/execute strategic projects to increase revenue, productivity, and efficiency.
  • Being a thought-leader and go-to-expert on process/tools. Partner with IT to drive alignment and execute initiatives.
  • Executing on technology roadmap to support continuous improvement systems process and user experience for sellers and partners.
  • Providing data stewardship to support data governance to improve data hygiene and usefulness.
  • Establishing formal and informal processes for collecting feedback, requirements, and enhancement requests related to sales process/tools.
  • Leading cross-functional initiatives and collaborate closely with sales, pre-sales, marketing, and finance.
  • Executing change management plans and activities. Ensure adoption of processes and tools, with emphasis on performance measurement.

Do What You Love
To be successful in this role you will:

  • Have 8 years of experience and a Bachelor's degree.
  • Have deep understanding of sales process, Sal...

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