Senior Business Programs & Operations Manager

About this role

The Senior Business Program & Operations Manager is a key partner to Growth and Platform Solutions, accountable for driving complex, cross-functional initiatives critical to Workiva's growth and innovation.


The role blends strong business acumen and operational discipline to translate strategy into clear, predictable execution. You will partner with GTM leaders to define problems and align stakeholders to drive operational programs for elevated commercial outcomes.


Success in this role requires experienced strategic judgment and an anticipatory instinct that help you influence stakeholders, build alignment, and structure work for high-velocity, GTM-driven innovation in the SaaS industry.


**What You’ll Do**

- Strong Business Acumen & Influence: Quickly acquire a deep understanding of Workiva's business model, product portfolio, and financial drivers to ensure transformation efforts are commercially sound and strategically aligned. Demonstrate the initiative to start projects with minimal information and drive them to business-impacting outcomes. Establish strong, consultative internal and external partnerships, influencing through earned trust, expertise, and clarity to build consensus and collaboration. Partner with leaders across Growth and Platform Solutions to clarify problems, define desired outcomes, and build aligned execution plans
- Execution Accountability and Cross-Solution Collaboration: Own and drive high-priority, cross-functional initiatives at an aggressive pace, ensuring clear scope and ownership, and managing complex transformation across multiple Solutions and GTM teams for effective organizational landing
- Adaptive Leadership & Operational Rigor: Apply an adaptive approach (orchestrator, facilitator, problem solver, change lead) to guide teams, remove obstacles, and ensure successful outcomes, while maintaining project rigor by proactively monitoring progress, resolving conflicts, and facilitating key stakeholder decisions
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