Senior Manager of Product Operations

About this role

Job Description
The Opportunity:
We are seeking a Senior Manager to help scale and optimize how our 30-person Product Management team operates. You’ll design and run the systems, processes, and tools that help our product teams deliver impactful software efficiently — enabling clarity, consistency, and data-driven decision-making.


Your mission will be to champion continuous improvement and a culture of transparency and impact. You will ensure that every product manager, designer, and engineer can move faster with confidence and alignment.


You will report to the Sr. Director of Product Operations and help implement and improve the product operating model, portfolio governance, and tooling across the teams.


What You Will Do:
Strategic Leadership

• Serve as a trusted advisor to Product team leaders on operational excellence and organizational effectiveness.
• Identify strategic opportunities to improve product maturity and capabilities.

Cross-Functional Alignment

• Act as connective tissue across Product, Engineering, Design, and Go-To-Market teams to drive transformation and ensure alignment.
• Ensure smooth communication, visibility, and accountability across all stakeholders.
• Drive onboarding, training, and change management for new tools and processes.

Operational Excellence

• Design, implement, and continuously improve the product organization’s operating model — strategic portfolio reviews, roadmap governance, discovery workflows, and stakeholder engagement models.
• Define scalable processes and best practices and drive continuous improvement in product operations. Troubleshoot product-related process bottlenecks across the company.
• Help facilitate adoption of new AI solutions to drive scale in Product and in Product’s partnership with other teams.

**Success Metrics:**

• Improved satisfaction among business, product, and engineering stakeholders
• Measurable improvement in portfolio alignment to business o...