Senior Programs and Operations Manager

About this role

The
Senior Programs and Operations Manager
is responsible for providing strategic leadership and operational oversight to ensure the successful planning, execution, and delivery of clinical trial programs. This role bridges program management and operational excellence by driving cross-functional alignment, optimizing resources, and ensuring compliance with regulatory and quality standards. The position is accountable for managing complex clinical programs, streamlining operational processes, and supporting organizational goals to deliver high-quality outcomes on time and within budget.


Duration - 12-Month Contract
Key Responsibilities
Program Management

• Lead the planning, execution, and delivery of multiple clinical trial programs across all phases.
• Oversee project timelines, budgets, and milestones, ensuring adherence to contractual and regulatory requirements.
• Partner with cross-functional teams (Clinical Operations, Data Management, Biostatistics, Regulatory, etc.) to ensure seamless program execution.
• Identify risks, issues, and dependencies; implement mitigation strategies proactively.

Operations Management

• Develop and optimize operational processes to improve efficiency, quality, and compliance across clinical programs.
• Manage resource allocation and workload balancing across projects and teams.
• Establish and monitor key performance indicators (KPIs) to track program and operational performance.
• Ensure compliance with ICH-GCP, regulatory guidelines, and company SOPs.

Leadership & Stakeholder Management

• Act as the key point of contact for sponsors, senior leadership, and cross-functional stakeholders.
• Mentor, guide and drive performance of Heads of Departments and operations staff to build organizational capability.
• Contribute to strategic planning, business development initiatives, and continuous improvement efforts.
• Communicate program progress, risks, and operational updates to executive leadership....