Senior Project Manager | $100/hr Max

About this role

About The Job
Mercor
connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include
Benchmark
,
General Catalyst
,
Peter Thiel
,
Adam D'Angelo
,
Larry Summers
, and
Jack Dorsey
.


Position:
Project Manager


Type:
Full-time
Compensation:
$70–$100/hour
Location:
Remote
Role Responsibilities

• Monitor retail technology performance dashboards. Consolidate in-market system statuses into concise operational updates for stakeholders.
• Organize and triage incoming technical issues from store teams. Build troubleshooting documentation for high field-friendliness and ease of fixture maintenance.
• Manage day-to-day relationships with retail technical support partners. Scale support and maintenance processes as needed.
• Execute and coordinate retail demo content and software updates across AI glasses and VR. Ensure smooth deployment and high uptime.
• Serve as the primary operational point of contact for technical vendors. Manage relationships and ensure SLAs are met for maintenance and support.
• Collaborate with analytics and core demo teams. Define operational KPIs, review demo/display engagement and uptime metrics, and drive optimization efforts.

Qualifications
Must-Have

• 5+ years of experience in technical project/product management.
• Deep understanding of Hardware and Software development processes.
• Hands-on experience with bug and project tracking tools such as JIRA, Asana.
• Ability to build and maintain project trackers for complex programs.
• Strong interpersonal skills and excellent communication abilities.
• Bachelor’s Degree in Electrical, Electronics, Mechanical, or Computer Engineering.

Preferred

• Understanding of how retail devices and interactive display technologies are developed.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit ...