Senior Staff Software Engineer, Community Support Engineering

About this role

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.


*Remark: Please submit English Resume*
Important to read before submit application: This role must be physically based in China.
The Community You Will Join
Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. Community Support Engineering is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. As a member of Community Support Engineering in China, you will have a great opportunity to make lasting impacts on the Airbnb CS user experience.


The Difference You Will Make
As a Senior Staff Engineer, you are the most seasoned individual contributor on the Community Support Engineering China team. You will be setting high standards for the entire team across engineering practice, architecture design, prioritization, and communication. As a hands-on practitioner, you will be delivering results at these high standards on a daily basis. You will be empowering the entire team to continuously perfect capabilities, and consistently execute at the highest level. With exemplary leadership and a can-do attitude, you will be leading by example turning challenges into opportunities. As a mentor in both technical and professional development, you will be playing a crucial role in the growth of many talented software engineers.


A Typical Day

• Proactively take initiatives to drive for technical excellence and engineering maturity.
• Build relationships and drive alignment with stakeholders ...