Senior Technical Product Owner - AI & Automation 100% - Remote

About this role

Job Description

We are hiring a senior, technically strong Product Owner to drive AI and automation across our Salesforce-based Service Portal and operations landscape.

Our Operations teams use this platform to enable the success of our sales organization. In this role, you will modernize how these teams work by redesigning workflows and embedding AI-driven automation into their daily processes.

This role combines Product Ownership with hands-on implementation. You will identify inefficiencies and independently build scalable automation solutions using n8n and Google Workspace Studio (Gemini).

Where deeper CRM development is required, you will define requirements and collaborate closely with Salesforce engineers to deliver scalable platform improvements.

This is a hands-on role. You will design, build, and deploy automation workflows while ensuring high-impact delivery, and lead AI adoption by defining standards and scaling automation as a core capability.

Tasks

• Own the AI and automation evolution of our Salesforce-based Service Portal, ensuring operational workflows are scalable, reliable, and system-driven.
• Identify and implement efficiency improvements by designing and deploying automation and agentic AI workflows using n8n, Gemini, and Salesforce Flows.
• Translate operational needs into Salesforce-native solutions.
• Own the full Product Owner lifecycle: discovery, prioritization, backlog management, sprint delivery, validation, and continuous optimization.
• Use data to measure impact and guide decision-making.
• Establish scalable automation standards and governance.

Job requirements

- 5+ years
of relevant experience in Product Management, Software Engineering, Automation Engineering, or similar technical roles.
- Strong technical foundation (Computer Science / Engineering degree or equivalent hands-on experience).
- Proven hands-on experience building and deploying agentic or AI-driven workflows in production environments, idea...