Associate People Business Partner, Operations (Remote)

About this role

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.


We are looking for a skilled, dynamic, and dependable Associate People Business Partner, Operations to join the People Strategy & Development team! Reporting to a Senior Manager, People Business Partner, you’ll step into a fast-paced, high-growth environment where your ability to execute is just as important as your ability to connect. You’ll be a vital partner, consultant, and advocate for front-line leaders and their team members, providing guidance on HR policies, employee relations matters and performance management. You’ll also support the delivery of our talent programs and processes, strategic people initiatives, and the daily operational needs of your client group.


What You'll Do

• Serve as a trusted advisor to front-line and mid-level leadership on matters such as performance management, employee relations, policy interpretation, and employee engagement.
• Partner with managers to improve engagement, retention, and morale through the execution of custom people initiatives, solutions, and interventions.
• Manage and resolve low-to-moderate complexity employee relations/performance matters. Conduct initial fact-finding for investigations and escalate high-risk cases.
• Facilitate core people processes and programs for your client group, including annual compensation reviews, performance cycles,...