Operations Manager – Security

About this role

Operations Manager – Security

Up to £45,000 + Company Car / Allowance

London & Southeast

We are pleased to be partnering with a leading and well-established security services provider to appoint an experienced Operations Manager – Security. This is a senior appointment offering the successful candidate the opportunity to provide strategic and operational leadership across a broad portfolio of security services, ensuring consistently high standards of service delivery, regulatory compliance and client satisfaction.

The role offers genuine scope to influence operational standards, enhance performance, and shape the future direction of a growing security operation encompassing control room operations, mobile patrols, manned guarding, keyholding and alarm response. This position will appeal to an accomplished security operations professional seeking their next career move within a progressive, professionally led organisation.

The Role

• Provide senior operational leadership across all security services, ensuring consistent service delivery and contractual compliance.
• Set, maintain and continuously improve operational standards in line with SIA ACS, ISO 9001, NSI Gold, and relevant British Standards.
• Lead, mentor and develop operational management teams, including duty managers, supervisors and service partners.
• Review, enhance and embed company systems, processes, policies and procedures.
• Manage third-party service providers, ensuring contractual performance, quality assurance and continuous improvement.
• Oversee operational planning, workforce resourcing and service delivery across mobile, guarding and control room functions.
• Promote a culture of professionalism, continuous improvement and proactive risk management.
• Act as senior escalation point for operational incidents and provide out-of-hours duty management support as required.

The Person

• Demonstrable senior-level experience in an Operational Security Manager / Operations...