Senior Global People Operations Specialist

About this role

• People
• Hybrid (New York City, San Francisco)
• Full Time

## About Vercel:

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web.

Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.

## About the Role:

We are looking for a Senior Global People Operations Specialist to join our People team. You will be responsible for delivering exceptional employee experiences across the full employee lifecycle, from onboarding through offboarding, and driving scalable People Ops processes that support our global team. You’ll serve as the first point of escalation for employee inquiries, partner cross-functionally with teams like our HRBP, Talent Acquisition, Finance and IT teams, and continuously improve the systems and workflows that power global People Operations at Vercel.

You will report to the Senior Manager, Global People Operations and be part of an established global team. This role is located in San Francisco, and includes in-office anchor days on Monday, Tuesday, and Friday, so that we can support our employees in-person, or “IRL” as we call it.

If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.

## What You Will Do:

• Serve as the first escalation point for employee and manager HR-related queries, delivering timely and accurate resolution with empathy and clarity
• Manage and continuou...