Strategic Growth Account Manager

About this role

About The Company
Teikametrics is revolutionizing retail through our patented Artificial Retail Intelligence platform. Our proprietary orchestration layer functions as prompt intelligence, verticalizing AI for Amazon, Walmart, TikTok, and emerging marketplace use cases. For more information, visit www.teikametrics.com .


About The Role
We are looking for a high-performing Individual Contributor to own and execute upsell and expansion initiatives across existing self-service customer accounts and inbound opportunities. This role directly drives current MRR expansion and net-new MRR growth by converting qualified opportunities from the Self-service customer base, LTS conversions, marketing/demo leads, Free trial customers and inbound requests into closed revenue.


This role operates as part of a dedicated growth pod focused on commercial expansion. While Customer Success retains ownership of ongoing account health, delivery, and retention, this role owns the full commercial lifecycle of upsell and expansion opportunities - from qualification through close.


The ideal candidate combines strong deal execution, value-based selling, strategic thinking, and partnership skills, and is comfortable owning revenue outcomes end-to-end in a fast-moving,
quota-driven environment with performance expectations calibrated by level.

• Candidates based in Bangalore are preferred

HOW YOU’LL SPEND YOUR TIME:
Revenue Ownership

• Own a defined upsell and expansion quota (quota size and scope vary by level and business phase) across ARI offerings with a strong focus on predictable performance and consistent attainment.
• Drive current MRR growth through upsell, cross-sell, and expansion within an assigned book of customer accounts (book size and complexity vary by level).
• Generate net-new MRR by converting inbound, demo, and marketing-sourced opportunities.
• Build, manage, and close a healthy upsell pipeline with strong conversion discipline and dea...